FAQ

WHAT IS ELDERBERRY?

Elderberry, Sambucus Nigra, is a must-have for cold and flu season. Not only does it boost the immune system but it has antiviral properties that have been shown in studies to inhibit the common cold and flu virus.

WHAT IS IN YOUR ELDERBERRY SYRUP?

Our elderberry syrup contains just a few natural ingredients. It is free of artificial dyes, thickeners, fillers, sweeteners or preservatives. Because we do not add any of these to our all-natural syrup it has a juice like consistency with a warm, sweet taste that kids love! All of our products are produced in small batches in a licensed and inspected facility. We are certified in Food Safety and with the Department of Agriculture.

IS ELDERBERRY SAFE FOR MY FAMILY?

Elderberry is safe for the whole family if taken as a preventative or in small medicinal doses as directed. Children under the age of one should not consume our honey version but are safe to consume our ElderBaby syrup and Elderberry GO Drops. Those with an autoimmune condition should consult their doctor before taking any elderberry products.

To be safe, we always recommend you consult a medical professional before starting any new medicine or supplement.

HOW LONG DOES YOUR SYRUP LAST?

We make our syrup fresh every week. You should refrigerate your syrup upon arrival and it will last up to 2 months in your fridge or can be frozen for 6-8 months. Our Honeycomb Silicone Mold works great for freezing!

WHERE DO YOU SOURCE YOUR INGREDIENTS?

Our berries are European which come with much higher soil, pesticide and herbicide standards than berries grown in the US. Our honey currently comes from North Georgia.

IS OUR SYRUP SAFE TO SHIP WITHOUT REFRIGERATION?

Yes, absolutely. Our elderberry syrup is professionally formulated and fully approved by the Georgia Department of Agriculture as a non-potentially hazardous, shelf-stable product. While our syrup easily handles being outside of the fridge for the duration of shipping, please place your jar in the refrigerator as soon as it arrives. Refrigeration keeps your syrup at peak freshness, taste, and quality for its full shelf life.

WHAT IS YOUR RETURN POLICY?

We are pretty darn sure that you will love our syrup but if you are not happy please contact us and we will always strive to make it right!